Our Cleaning Process

Regular professional cleaning prolongs the life and appearance of a valuable rug. Proper cleaning will remove embedded soils and stains, help to return the rug to its prior luster, color, and design clarity through an improvement in overall appearance and useful life of the rug.

1 – First we identify and tag each rug.

2 – Then we do a thorough pre cleaning inspection.

We will inspect your rug for pre-existing conditions such as:

Dry rot
Latex decay
Tea wash
Permanent color loss Edge damage Latex odor Texture distortion
Browning Excessive soiling /stains Mildew Pet urine damage
Burns Fading Odor Water damage
Previous cleaning Fire / smoke damage Pulled tufts Water stains
Color run / bleeding Furniture stain Shading Wear
Curled edges Insect damage Sprouts White knots
Cuts / rips / holes Irregular shape Sunlight damage Yellowing

We will inspect your fringe for pre-existing conditions such as:

Corner Tear
Rug Color Run
Bleach Rot Excessive Wear Tassel loss Yellowing
Browning Loose Tea wash

3 – After a thorough inspection of pre-existing rug and fringe conditions and discussing the rugs particular cleaning concerns weather it be for appearance, odor removal, maintenance or full restoration we will help you decide which cleaning package and method is most appropriate for your rug.

4 – Before cleaning begins we test for colorfastness

5 – Then we pre vacuum and dust the rug to remove dry soils. A study done by the Eurkea Vacuum Cleaning Company revealed that a 9×12 rug can hold up to 87 pounds of soil without looking dirty. Most oriental rugs are made with wool fibers that naturally hide soil, this is why many old rugs still look ok.. However, the dry grity soil is silently damaging your rug.In village and tribal regions where rugs are made, the dirt and sediment is simply beaten out of the rug using a large stick and some elbow grease! This is a great way of extracting the grit out as it breaks the hard, encrusted layer of dirt found deep down in the backing of the rug.

Rug Dusting

Atlanta Rug Cleaning and Restoration uses a rug duster called The Rug Badger. It harnesses over 40,000 harmonic vibrations a minute, vibrating out even the most stubborn soil and sediments caught deep in the fibers of your precious rug!!! Some rugs can hold up to one pound of dirt per square foot before it will “look” dirty. Cleaning a rug with pounds of fine grit and dirt in the foundation creates mud…so dusting is an important first step to the wash process.

6 – Then we apply an appropriate pre cleaning treatment if necessary.

7 – Now depending on the cleaning method chosen we restore your rug to like new condition.

Cleaning Methods

1 – Surface Cleaning- This method of cleaning can be done at our office or many times on site in your home by adjusting the cleaning temperature & pressure and by using cleaning solutions that are safe for natural fibers. Our trucks carry air movers so we can speed dry rugs on location after cleaning. We do not over wet the rugs so there is no need to worry about damaging the floor surface under the rug.

2 – Full Immersion Wash.This method is appropriate if there are pet urine stains and odor or the rug has been damaged by smoke or a flood. Your rug is actually fully immersed or given ‘a bath’
Some rugs can not withstand a full immersion wash and may be better suited for surface cleaning.

8 – Next we groom the fibers and fringes to facilitate drying and restore the nap.

9 – We can apply Carpet Protection to help protect your rugs from resoiling or permanent stains.

10 – Then we speed dry the rugs.

11 – After that we do a thorough post cleaning inspection for quality assurance.

12 – Now we roll the rugs, wrap and secure them in kraft paper if needed to protect them from resoiling until they arrive at their final location.

13 – We provide you with a complimentary bottle of Spot Out that is safe for cleaning up small spots in between professional cleanings.